Welcome to Mailivy! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using Mailivy, you agree to comply with these Terms. If you do not agree with any part of these terms, you must not use our services.

1. Acceptance of Terms

By using Mailivy, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you are using the services on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms. These Terms govern your access to and use of our services, ensuring clarity in our relationship.

2. Use of Services

Mailivy is an email marketing tool designed exclusively for contacting individuals who have opted in to receive communications from you. You agree to use our services only for lawful purposes and in accordance with these Terms. Our platform facilitates engagement with your audience while adhering to best practices in email marketing.

Prohibited Activities

• You must not engage in any form of cold emailing or outreach to individuals who have not explicitly opted in to receive communications from you.
• The use of purchased email lists or any third-party lists for outreach is strictly prohibited. We prioritize organic engagement through consent-driven communication.
• You must not send unsolicited communications or spam. Maintaining a respectful approach to email marketing is essential for building trust with your audience.
• You must comply with all applicable laws and regulations regarding email marketing and data protection, including GDPR and CAN-SPAM Act.

3. Account Registration

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. This helps us ensure a secure environment for all users.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. Protecting your account information is crucial for safeguarding your data.

4. User Content

You are solely responsible for any content that you submit or share through our services. By submitting content, you grant Mailivy a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such content in connection with our services. This allows us to enhance user experience while respecting your rights as a content creator.

5. Data Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. We are committed to ensuring that your personal information is handled responsibly and transparently.

6. Limitation of Liability

To the fullest extent permitted by law, Mailivy shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from or related to your use of our services. This limitation is intended to protect both parties from unforeseen circumstances that may arise during service usage.

7. Indemnification

You agree to indemnify and hold harmless Mailivy and its affiliates from any claims, losses, liabilities, damages, costs or expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms or your use of our services. This provision ensures that we can operate without undue risk from user actions.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Staying informed about changes is essential for ongoing compliance.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. This establishes a legal framework within which disputes may be resolved fairly.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at support@mailivy.com. We encourage open communication regarding any concerns or inquiries related to our services.